A touch screen kiosk is basically an electronic input device housing in a special case that acts via physical touch on the touch screen as the user interacts with it. Generally, a touch screen kiosk is commonly used in commercial and retail settings around the world. Most often, these devices are used as an interactive unit for a cashier or customer service agent to help them interact with the computerized display system. It helps minimize errors, makes the operation of the kiosk simple for the end users, and helps increase productivity and retention of customers. In other words, a touch screen kiosk enhances customer experience.
In the past, there were only a few types of touch screen kiosks available; therefore, the process of choosing a touch screen kiosk was difficult. However, recent technological advances have brought about a wide selection of interactive kiosks that has made selection much easier. For example, the touch screen digital signage market is saturated with many different brands, models, and types. Therefore, the user has a lot of choices from which to choose. Here are some considerations before you go out and buy one:
– Consider your budget before you choose your kiosk. Touch screen kiosks are generally more expensive than a stand-alone digital signage display but depending on your location, the labor costs could be significantly lower. Touch screen kiosks are usually found in places such as airports, hospitals, retail stores, and other strategic locations that require high touch resistance. In other words, a touch screen kiosk can save you a significant amount of labor costs as compared to other types of kiosks. These kiosks are ideal for places where a high touch resistance level is essential.
– Determine what you need. Basically there are two different types of touch screens. Some of them have a pointing device that allows a customer to point at items on the screen while buying them. Other interactive touch screens have a stylus like a finger which a customer uses to tap into the system and place relevant items in their shopping cart. It really depends on your business needs which type of touch screen kiosk you will select.
– Know your budget. There are various types of touch screen kiosks in the market and it helps to know your budget first so you can narrow down your options. Some all-in-one information kiosks are very expensive yet they give you a great return on your investment. Generally, all-in-one information kiosks provide a great amount of information while saving a lot of space at the same time.
– Determine which interactive display screen will work best for your kiosk. There are basically three types of touch screen kiosks. One is an integrated display screen where the information is shown on a larger screen that is controlled by touch and is usually found in banks. Another type is an electronic display screen that provides more information and is usually used with software like Intuit QuickBooks.
– How many products can be displayed on the touch screen kiosk? Some of the newer touch screen kiosks provide up to 30 different displays. Other digital kiosks can provide up to a thousand displays. It all depends on how much you want to sell and on the number of products you intend to sell. If you only intend to sell one product then you can purchase a simple all-in-one touch screen kiosk and install only one screen.
As you can see there are a few things to consider when purchasing a touch screen digital kiosk for your business or company. You need to make sure it has all the features you need and that it fits into your budget. It is also important to research and compare the various models and manufacturers. Make sure the system you choose is compatible with the area you want to place it, the population you want to target and the level of service you expect from your employees.